Terms of Service
Please read these terms carefully before using our services.
Last updated: January 2025
1. Acceptance of Terms
By accessing or using Xrossways Solar services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services
Xrossways Solar provides solar panel installation, maintenance, and related energy services for residential and commercial properties. All services are subject to site assessment and feasibility evaluation.
3. Quotes and Pricing
All quotes provided are estimates based on the information available at the time. Final pricing may vary based on site conditions, equipment availability, and regulatory requirements. Quotes are valid for 30 days unless otherwise specified.
4. Warranties
Our solar installations come with manufacturer warranties on panels (typically 25 years) and inverters (typically 10 years). Installation workmanship is warranted for 5 years. Specific warranty terms are provided in your service agreement.
5. Payment Terms
Payment schedules are outlined in individual service agreements. We accept various payment methods and can assist with financing options and government subsidy applications.
6. Customer Responsibilities
Customers are responsible for ensuring accurate property information, providing necessary access for installation, obtaining required permissions from housing societies or local authorities, and maintaining the system according to provided guidelines.
7. Limitation of Liability
Xrossways Solar's liability is limited to the value of services provided. We are not responsible for indirect, incidental, or consequential damages arising from the use of our services.
8. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Gurugram, Haryana.
9. Contact
For questions about these Terms of Service, contact us at:
- Email: legal@xrossways.com
- Phone: +91 124 4012469
- Address: Gurugram, Haryana, India